At Domestic SOS we are committed in providing a first class service to all our members and customers.

Our goal has always been to provide innovative products at competitive prices and a service which is second to none.

We are continually adapting and modernising our products and service to meet the needs and requirements of our members and customers.

To this end, we set out for you, our Code of Ethics and Pledge's of Service.

Code of Ethics

• We will always treat our members and customers fairly and honestly
  
  
• We will be courteous and helpful to our members and customers
  
  
• Our aim is to exceed our members and customers expectations
  
  
• Our quality of service will always be efficient and reliable
  
  
• We will promptly provide accurate and understandable documents
  
  
• We will always provide Total Peace of Mind
  
  

We also Pledge to:

• Ensure we train and develop all our staff to a high standard
  
  
• Provide excellent products
  
  
• Make sure all our members and customers receive personal attention to detail
  
  
• Continually find ways of improving our products and service
  
  
• Always listen to feedback, comments and suggestions
  
  
• Keep up to date with changes or developments within our service and industry
  
  
• Deal with any complaints fairly and take any appropriate action necessary
  
  
• Go that extra mile for all our members and customers